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Un moyen de communication optimal
Une conversation significative via Messenger
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Pourquoi un chatbot pour le service client?
8 consommateurs sur 10 choisissent la messagerie plutôt que la voix pour obtenir une assistance après avoir acheté quelque chose.
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Les chatbots peuvent fournir une assistance 24 heures sur 24, 7 jours sur 7, sans problèmes d’attente, 365 jours par an et dans toutes les langues. Cela permet à vos représentants de se concentrer sur les cas les plus complexes.
Avec un chatbot de service client bien conçu, vous pouvez véritablement augmenter le plaisir de vos clients tout en maîtrisant vos coûts.
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Recueillez des données précieuses sur vos questions et problèmes clients
Les Chatbots fournissent à votre entreprise une excellente source de données sur les questions et problèmes de vos clients.
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Notre plate-forme peut résoudre les problèmes les plus courants et aider votre entreprise à s’améliorer avec le temps.
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Que peut faire un chatbot du service client?
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Nos clients utilisent les chatbots du service client pour:
✔ Automatiser les réponses aux questions les plus fréquentes
✔ Vérifier l’état des commandes et le solde des comptes
✔ Répondre aux questions relatives à la facturation et au paiement
✔ Recueillir les commentaires des clients
Mais un chatbot bien conçu peut faire beaucoup plus!
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Êtes-vous prêt à transformer la façon dont les gens communiquent avec votre marque?
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MONSIEUR HOTEL
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MONSIEUR PIZZA
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MONSIEUR RESTAURANT
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MONSIEUR FINANCE
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MONSIEUR IMMO
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MONSIEUR EVENT
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MONSIEUR HOTEL
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MONSIEUR PIZZA
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MONSIEUR RESTAURANT
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